Privacy can feel like a paradox: we want seamless service and complete control. isanovelix.world respects both, with practices designed for safety, transparency, and your legal rights.

Information We Collect

We only collect what’s needed to respond, audit, and improve your experience on our website.

• Contact details, such as email address, name, and phone, provided via forms or direct communication.
• Site usage info, including page visits and technical logs, helps us optimise services.
• Cookies and similar tracking tools enhance site function and user experience.
• Audit-specific information provided by you or gathered with your explicit consent.

How We Use Information

Collected data is strictly for delivering, improving, and supporting our audit services.

• Managing requests and delivering technical audit results securely.
• Improving site performance, troubleshooting issues, and tracking usage trends.
• Providing updates, support, or changes to features based on your engagement.
• Meeting legal, regulatory, or compliance requirements as needed.

Legal Basis for Processing

Processing your data follows South African law and international GDPR principles.

We process personal information for legitimate interests, contract fulfilment, explicit consent, or to meet legal obligations. All processing is limited to what is necessary.

How We Share Data

Your information is not sold or shared except as required to deliver our service or as needed by law.

• Trusted audit partners or technology providers receive only what’s needed to provide their part of the service under strict confidentiality.
• Regulators or authorities may receive data if required by applicable legislation.
• Lawful buyers or successors in company changes may access necessary contact info.

Data Security

Protecting your information is a layered process: we use secure servers, encrypted transmission, and access controls. No method is perfect, but we work to reduce risk at every step and regularly review security measures to safeguard your data.

Your Rights

South African and international law provide you rights to control your information.

• Request access, correction, or erasure of any personal data we hold about you.
• Object to processing or ask for restrictions where appropriate.
• Withdraw consent for data use, if given previously, anytime.
• Request data transfer, where technically feasible.

Cookies and Tracking

Cookies enable core features and analytics but are never used for selling your personal information. Control your preferences via our cookie policy.

Cookie Policy Cookie Policy

Contact Us

Questions about privacy or exercising your rights? Contact our team for prompt answers and support.

Policy Updates & Changes

We update this privacy policy as our practices or legal requirements change. Check this page for the most current information.